Shipping Information

We ship worldwide, offering a range of affordable and express options for everyone. The shipping services available for each country are detailed below – if you have any questions, please send an email to [email protected]

 

PLEASE NOTE

The delivery times detailed below are an estimation of how long the courier will take to deliver your item.
They do not represent how long your order will take to be delivered after you have placed the order.

The shipping method that you select has no effect on our dispatch times.

i.e. Selecting the Royal Mail Guaranteed by 1pm service does not guarantee that we will dispatch your order the same day and it will arrive with you the next day – it is only a guarantee from Royal Mail that your order will be delivered the next day after they receive it from us.

Please allow for a 1-7 day dispatch time on all orders.

UNITED KINGDOM

FOR ORDERS OF SPORES/CULTURES/SUPPLIES ONLY

Shipping Option Est. Time
Price
Royal Mail 24 Signed For 1 – 2 Days £3.95
Royal Mail 24 1 – 2 Days £2.95
Royal Mail Guaranteed by 1pm Next Day Tracked £8.95

FOR ORDERS INCLUDING GROW KITS AND SUBSTRATES

Shipping Option Est. Time
Price
Standard 3 – 5 Days £5.95
Express 1 – 2 Days £9.95

These are delivery times only and do not include our dispatch time.

Delivery times are estimations provided to us by the courier.
All estimated times are in business days (Monday to Friday) and do not include weekends or holidays.

*No compensation is available from Royal Mail for items sent on the 24 service – we do not receive any reference or tracking number for this service, so there is nothing we can do in the event that your package is not delivered.
We advise you to choose the Signed For or Guaranteed services.

Deliveries to the Scottish Highlands and Islands, Isle of Man, Isles of Scilly and the Channel Islands will be posted on the same Royal Mail services as detailed above, but delivery times will vary depending on your postcode. Deliveries to the Channel Islands and the Isle of Man can also be delayed by Customs.

USA AND CANADA

Shipping Option Est. Time
Price
Royal Mail (USPS) Standard – No Tracking or Compensation Cover* 5 – 14 Days £9.99
Royal Mail (USPS) Tracked & Signed 5 – 10 Days £18.99
DHL Express 2 – 4 Days £39.99

Delivery times are estimations provided to us by the courier.
All estimated times are in business days (Monday to Friday) and do not include weekends or holidays.


*No compensation is available from Royal Mail for items sent on the Standard service – we do not receive any reference or tracking number for this service, so there is nothing we can do in the event that your package is not delivered.
We advise you to choose the Tracked & Signed or DHL Express services.

 

EUROPE

Shipping Option Est. Time
Price
Royal Mail Standard – No Tracking or Compensation Cover* 4 – 6 Days £8.99
Royal Mail Tracked & Signed 3 – 5 Days £17.99
DHL Express 2 – 3 Days £39.99


Delivery times are estimations provided to us by the courier.
All estimated times are in business days (Monday to Friday) and do not include weekends or holidays.


*No compensation is available from Royal Mail for items sent on the Standard service – we do not receive any reference or tracking number for this service, so there is nothing we can do in the event that your package is not delivered.
We advise you to choose the Tracked & Signed or DHL Express services.

REST OF THE WORLD

Shipping Option
Est. Time
Price
Royal Mail Standard – No Tracking or Compensation Cover* 7 – 14 Days £11.99
Royal Mail Tracked & Signed 5 – 10 Days £19.99
DHL Express 3 – 4 Days £39.99


Delivery times are estimations provided to us by the courier.
All estimated times are in business days (Monday to Friday) and do not include weekends or holidays.

*No compensation is available from Royal Mail for items sent on the Standard service – we do not receive any reference or tracking number for this service, so there is nothing we can do in the event that your package is not delivered.
We advise you to choose the Tracked & Signed or DHL Express services.


PLEASE NOTE

Customers are responsible for knowing the laws of their country before placing an order. If your order is not accepted through customs in your country and is detained, we will not issue a refund or send your order again free of charge.

The costs of any import taxes or customs charges that may be applied to orders when they arrive in their country of destination is the responsibility of the customer.
Additional charges are not likely to be added but you should contact your local customs office directly if you need more information.

If an incorrect shipping address has been provided or you do not collect your parcel in time from your delivery office and your parcel is returned to us – we will not send your order out to you again free of charge.
You will be asked to pay the shipping cost before we re-send your order.