Please allow for a dispatch time of 1 – 7 working days after payment is received.
Not including weekends or bank holidays.
We ask customers to allow for a dispatch time of up to 7 days, as there are times when we are extremely busy.
We are only human, and always do our best to get orders to you as soon as possible.
Important note about dispatch times when using Bank and Cash Payments
The dispatch time of your order is based on when we receive your payment in full, not when you make the order.
It’s very important that you follow all of the instructions we send you when using these payment methods.
If you do not provide your order number as the payment reference when making a bank transfer or write your order number within the envelope when sending cash, we will have no idea which order the payment is for and so cannot update your order for dispatch – simple as that.
To avoid a delay in your order being dispatched, you just need to follow the instructions correctly – Let us know your order number and send us an email to confirm!