Contact Us

Before asking any questions, please do your own research and make sure that you abide by the law.


Please also have a look on our FAQs page first, as we may have already answered your question.

If not, you can get in touch with us by sending an email to one of our dedicated email addresses:

Problems with payments [email protected]
Address and order changes [email protected]
Contamination worries [email protected]
Grow guide queries [email protected]
General enquiries [email protected]
Ideas and suggestions [email protected]

We work on dispatching orders from 9am until 4pm (UK Time) Monday to Friday and then respond to emails in the early evening.
Please do not expect a response immediately to your email.

We receive a very high volume of emails each day and it may not always be possible for us to reply quickly.
It could take at least a few days for you to receive a response to a non-urgent email.